Cancellation policy

Right of withdrawal

You have the right to withdraw from a contract with us within 31 days, no questions asked!
The cancellation period is 31 days from the day on which you received the access data for your online course.
In order to exercise your right of withdrawal, you must inform us (17 Minute Languages, Udo Gollub, Kühbachstraße 9, 81543 Munich, Germany, Tel. +49(0)89-85638841) of your decision to withdraw from this contract by means of a clear declaration (the quickest way is to use the return form).

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Cancellation of an order (without payment)

You have ordered a product but not yet paid for it?
Please open the e-mail with the order confirmation.
At the end of the e-mail you will find the option to cancel your order quickly and easily with one click.

Cancelling an order (after payment has been made)

You have ordered a product, paid and received your access data?
You can cancel your order quickly and easily by filling out the return form.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you immediately and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.
In no case will you be charged for this repayment.

After the repayment, your course will be deactivated and you will no longer be able to learn languages with 17 Minute Languages.
In addition, all extensions to the course, such as partner access and polyglot extensions, will also be refunded, blocked and deleted.
All access and learning levels will be wiped from your account.
The information cannot be recovered.

End of the cancellation policy